FAQs
- What is the definition of capital equipment?
At MSU, capital equipment is defined as:
•non-expendable, tangible personal property with an acquisition cost of $5,000 or more per unit
•has a useful life of more than one year, and
•has the capacity to function as a stand-alone unit without the assistance of another unit
- I don't manage my department's capital assets. Why am I receiving emails from CAM?
CAM sends asset audit notices to Role 6 CAM Processor, as assigned by departments in EBS. If you are assigned as a Role 6 CAM Processor incorrectly, please check with your department and update your role assignments via a TeamDynamix form.
Our quarterly newsletters are sent to both fiscal officers and Role 6 CAM Processors, and an unsubscribe link is included at the bottom of the email. However, unsubscribing from the quarterly newsletters will not remove your Role 6 CAM Processor assignment.
- I am a new Role 6 CAM Processor. What are my responsibilities?CAM works with Role 6 Processors based on the department assigned ownership for all asset records. Role 6 Processors are responsible for:
- Ensuring physical maintenance of all departmental assets, including affixing asset tags
- Maintaining accurate asset records
- Conducting annual asset audits
- Certifying the location and status of all capital assets
Learn more about being a Role 6 CAM Processor in this CAM tutorial.
- Why is the asset's condition not updated on audits?The condition of a capital asset can be updated as part of a inventory process; however, it doesn't affect the depreciable value. As such, the Capital Asset Management team will use a default condition of "good" unless the department requests an updated condition at the time of barcode scanning during a CAM-led inventory.
- Will the Capital Asset Management team audit all of the equipment on my UPL021 - Asset Inventory report?
Yes, the CAM team will physically verify all of the assigned capital assets that are located on campus. For assets that are located off campus, pictures(s) of the asset and its tag should be sent to CAM during years that the department is assigned to a CAM-assisted inventory process.
- It’s my year to conduct inventory. What are the options?
All capital asset audits require the completion of a Annual Asset Inventory Certification form (.pdf). Additionally, CAM provides two tools to assist departments conducting their own inventory:
- Annual Asset Reporting Template (.xlsx), if changes need to be made to the asset record by CAM
- Barcode scanner equipment loan of up to one week, best for departments with many assets
- How do I know if it’s my year to do my department’s annual inventory?The actual physical inventory process is conducted for MSU departments on an alternating year basis by CAM. Notification letters will be sent to the department's designated processor if it’s your year to conduct the inventory.
- Do I have the appropriate access level for maintaining asset records for my department?Only those assigned the Role 6 CAM Processor in EBS can edit asset records in KFS. Run the UPL 020 - CAM Processor Lookup report in Cognos/BI to find your departmental Role 6 Processor.
Not assigned as the CAM Role 6 Processor in EBS? Submit a TeamDyanamix request to MSU IT. - What assets are assigned to my department?
Departmental Role 6 CAM Processors can run a UPL021 - Moveable Asset Inventory report in Cognos/BI, which identifies all assets owned by the department.
- How do I edit an asset record?
- Should I tag non-capital assets?Items that fit the definition of a capital asset but are valued at less than $5,000 at the time of purchase are considered non-capital assets. Learn more about tagging and creating non-capital asset records.
- Why would I retire a capital asset?When a capital asset is no longer functional, is being externally transferred, or has been lost, discarded, cannibalized, stolen, and/or destroyed, it should be removed from the CAM system via asset retirement. Learn more about retiring capital assets.
- What is the difference between transferring an asset to a new location versus to a new owner?Updating a capital asset’s location does not impact ownership of the asset or inventory responsibility. Transferring an asset to a new department owner will update who is responsible for inventory. Neither location updates nor transfers impact the general ledger or payments of the asset record. Learn more about asset transfers.
- What do I do with unidentified assets or assets without proper tags?
If an asset tag (also known as a barcode label) is replaced, the Role 6 CAM Processor is responsible for updating the asset record with the new tag number.
Please contact the CAM team for assistance in resolving unidentified capital assets.
- Can I adjust a payment, if applied to the incorrect asset?Yes. Please contact the CAM team for assistance.
- How do I request that purchased equipment is classified as a capital asset?
During the purchase requisition, use capital asset object codes to ensure a capital asset record is created in KFS.
Unsure whether your purchase should be considered a capital asset? View the capital asset decision tree.
- How do you determine if a capital asset purchase is moveable or non-moveable?
A moveable asset is an item of non-expendable, tangible, personal property that has an aggregate acquisition cost or fair market value of $5,000.00 or more, is free-standing, moveable, is complete in itself, does not lose its identity when affixed to or installed in other property and has a useful life greater than one year. Equipment, although it may require a building-related power source to function such as plumbing and/or electrical support, meets this criteria and is considered “moveable” if they are free-standing and can reasonably be separated from a non-moveable capital asset and relocated or sold/disposed of. Generally, equipment that is attached to a building is capitalized as moveable equipment when removing the equipment does not cause structural damage to the building and will not destroy the equipment.
A non-moveable asset is an asset with an acquisition cost of $500,000 or more that cannot be relocated, or if they meet the criteria for intangible assets or collections. Primarily, non-moveable assets are land, buildings, building improvements, permanent artwork (i.e. sculptures), and intangible assets (internally developed software, etc.).
- Can I change the object codes on purchases that should be capitalized?Yes. Please contact the CAM team for assistance.
- What bid opportunities are currently available?Currently available public bid opportunities are updated regularly on the UPL website.
- What are the criteria for MSU to solicit a bid, and how are bids awarded?
For orders $25,000 or greater, Procurement obtains competitive bids from suppliers. For orders less than $25,000, the decision whether to send out request for quotations is at the discretion of the buyer. When an order is more than $250,000, a sealed bid is issued by Procurement to be returned by suppliers before a specific date and time.
Bids are publicly opened at the specified time and bidding suppliers and any interested parties are allowed to attend. Bids are analyzed using several criteria, including price, and the job is awarded to the supplier who best meets MSU’s needs.
- When are purchase orders necessary?
Learn more about MSU's purchase order requirements for suppliers on our website.
- Can a PO be changed once issued?
Any change in the product or service provided by a supplier from that specified in the PO must be approved in writing by MSU Procurement via a PO amendment (POA) before the supplier provides the goods or services. Changes include, but are not limited to, description, quantity, price, or terms which differ from the original PO.
- Are there any invoice requirements for payment?
Learn about MSU's invoicing and payment requirements for suppliers on our website.
- What are MSU's payment terms?
Learn more about MSU's payment terms for suppliers on our website.
- How can I find out if a check has been cashed?Call MSU Financial Analysis at (517) 355-5029.
- How do I find a check number?Go into the Payment History tab of the purchase order and click on the red Disbursement Info button.
- How does a supplier report a lost check?
Suppliers must complete and submit the Lost Check Form immediately for checks that was never received, or was lost, stolen, or destroyed.
- How do I submit an invoice if I want to pick up the check?
Checks marked as “Hold for Pickup” can be picked up at the Angell Building, 166 Service Rd., on Tuesdays and Thursdays from 1-3 p.m. MSU departments must email the invoice to Accounts Payable at UPL.AP@msu.edu. The email must:
- Be received by 10 a.m. to be processed the same day (if Tuesday or Thursday)
- Indicate "HOLD FOR PICKUP" in the email subject line
- Example: HOLD FOR PICKUP - PO#345678 James Company
- Indicate a preferred pickup time (to be confirmed by Accounts Payable)
At this time, we are also asking that you evaluate the need for a Hold for Pickup check. As an alternative, we would be happy to mail the check via intercampus mail or USPS. Please consider this as an optimal choice.
- Can invoices be submitted via email?
Yes! Note: the email addresses below are for invoice submission only—no other correspondence.
To submit invoices via email, please follow these steps.
Suppliers
- Prepare each invoice as a separate PDF file.
- Send only one invoice per email.
- In the email subject line, include the PO number and the vendor name.
- Suppliers: Send email to MSUPAY@msu.edu
MSU Departments
- Prepare each invoice as a separate PDF file.
- Send only one invoice per email.
- In the email subject line, include the PO number and the vendor name.
- For expedited payment, put "Urgent" in the subject line and the account number to charge in the body of the email.
- MSU departments: Send email to USAP@msu.edu
- How can I tell if an invoice has been processed?Look in the Payment History tab of the purchase order.
- How do I submit an invoice for rush payment?
To expedite a supplier payment, MSU departments must email the invoice to Accounts Payable at UPL.AP@msu.edu. The email must:
- Be received by 10 a.m. to be processed the same day (if Tuesday or Thursday)
- Indicate "RUSH" in the email subject line
- Example: RUSH - PO#345678 James Company
- Include the accounting string that Accounts Payable will charge the $15 special handling fee to in the email body
No other method of rush payment notice will be accepted. See the Manual of Business Procedures Section 74 for additional information on rush payment processing.
- Where can I find PCard policies?PCard policies can be found in the PCard Manual and MBP 271.
- Can units request a private training session with the PCard team?The PCard team is available to provide training sessions to MAUs. Please note that many questions can be answered by reviewing the job aids and on-demand training video, available on the PCard Reference and Training page. MAUs interested in training for cardholders and/or fiscal officers should contact the PCard team via email.
- How do I request a PCard exception?Prior to putting the expense on a PCard, a PCard Exception Request form should be submitted. The PCard team will approve or disapprove the exception request. If approved, the cardholder can proceed with the purchase; otherwise, another procurement method (e.g., purchase order) should be used.
- Is the monitoring of monthly spend the responsibility of the cardholder or the FO?
It is the responsibility of the cardholder to monitor and adhere to all university spending and PCard policies. However, fiscal officers are a critical fiduciary role in the PCard approval process and hold the primary responsibility for verifying the accuracy of cardholder documentation on the PCDO eDoc. The Fiscal Officer PCard Audit Requirements guide provides a brief overview of what FOs should be watching for.
- What attachments are required in EBS for a PCDO?A legible, itemized receipt is required to be attached to the PCDO, along with any other relevant documentation related to the transaction. For example, if the cardholder has purchased software, an approved PCard Exception Request form and an approved IT Readiness form would need to be attached in addition to the itemized receipt.
- Do PCard transaction eDocs auto-approve?No. As of March 1, 2022, the auto-approve mechanism was completely removed from PCard transaction eDocs (PCDO). Both the cardholder and the FO are required to approve the eDoc. The eDoc will route to the cardholder first and once approved, will route to the FO. Either party can also ad hoc route the eDoc for additional approvals; however, all approvals must be completed within the 45-day limit.
- Who should PCDOs be ad hoc routed to?If the account fiscal officer is also the cardholder, it is required that they ad hoc route the PCDO eDoc to their supervisor for PCard transaction approval. No other ad hoc routing is required per PCard policy, although individual units may have different requirements. However, it’s important to remember that all approvals—including ad hoc approvals—need to occur within the 45-day time limit. Ad hoc routing for FYI or Acknowledgement does not impact this 45-day period.
- What information needs to be updated via a PCMD?Any changes to cardholder information such as address, organization ID, and phone number need to be updated by the cardholder in a PCMD. If the default account number for the PCard is expected to expire, this change will also need to be requested prior to the account expiration date. All changes need to be done to each card’s record and cannot be performed in a batch.
- Can I use the PCard for any purchase that is $5,000 or less?
The PCard single purchase limit is intended to provide flexibility to cardholders and can often be used in place of a purchase order. Purchases involving a restricted item per the PCard Manual or Manual of Business Procedures should be made using a purchase order (PO)—as should purchases that exceed the PCard single purchase limit of $5,000. For example, the purchase of office furniture costing $5,005 should be placed via PO. You can also use a PO if your purchase is less than the PCard single purchase limit of $5,000.
- What is the 1-2-3 Strikes policy?
The 1-2-3 Strikes policy is in place to help ensure compliance and manage policy violations. Policy infractions, as determined and issued by the PCard team, may result in loss of PCard privileges.
The PCard team may issue a warning following an initial non-compliance issue.- Strike 1: 30-day PCard suspension
- Strike 2: 90-day PCard suspension
- Strike 3: PCard cancellation. The cardholder will not be eligible to apply for a new PCard for one year and will be required to retake the PCard training class.
- What’s the best way to prevent strikes that are issued as a result of transactions not being approved within the 45-day window?Cardholders and fiscal officers should work together to determine how best to ensure compliance.
- How can payments previously made by PCard be paid if the PCard is cancelled due to three strikes?Prior to the issuance of any strikes, the department should investigate alternative payment options as appropriate, such as purchase orders. The department is still responsible for paying expenses incurred during a PCard suspension or cancellation.
- How are the cardholder and FO notified of a strike?PCard strikes will be issued via email to cardholder and default account fiscal officer by the PCard team.
- Why is strike information sent to the fiscal officer and not the cardholder's supervisor? The fiscal officer is part of the PCard approval chain, so those responsibilities lie with FO. Units are encouraged to discuss internal processes related to the 1-2-3 Strike Policy, such as notifying supervisors of issued strikes.
- What should an FO do if they notice a policy violation on an eDoc?
- Discuss the PCard policy violation with the cardholder.
- Confirm there is an itemized receipt attached to the eDoc, a business purpose is noted, and that the accounting string is accurate.
- Add a detailed note about the PCard violation to the Notes and Attachments section.
- Adhoc route the eDoc as an acknowledgement to the PCard Administrator Group (pcardadministrator group) before approving it.
- How do I find the PO number on a requisition?Follow our job aid on locating PO numbers.
- Who has the signature authority for small dollar repair agreements?It depends on the repair, as many repairs lie within IPF authority. Please review IPF policy and submit a requisition to UPL only if IPF has informed you that the repair lies outside of their authority.
- Can I sign a contract with a supplier?No. In fact, the Delegation of Signature Authority PDF letter identifies the only individuals who are allowed to execute contracts and other legal documents. Unauthorized contracts are not binding to the university.
- What is a single or sole source justification?Requests for exception to the competitive process, such as single source (only one qualified supplier or acceptable product/service) or sole source (only known source or a proprietary source) purchases must be requested in writing from the initiating department. All requests for single source and sole source purchases must include detailed, objective, and technical justification outlining the rationale for exception to the competitive bid process. Learn more about single/sole source purchases.
- Can I use a requisition number to start a project or place an order?
No. Suppliers may not begin work or process a transaction without a purchase order.
- What are the features of Spartan Marketplace?
Spartan Marketplace is an online procurement solution that provides MSU employees with an easy, effective way to place departmental orders. Benefits include:
- Many suppliers offering products at MSU contracted pricing
- Ability to use an MSU account number
- Convenient shopping cart experience
- Integrated with KFS to provide near real-time accounting information and to auto-submit a requisition for orders
- Is there a markup on purchases made through Spartan Marketplace?
Contracted pricing on off-campus supplier catalogs is what's paid by campus customers. There is no markup on those orders.
- Can our department have one Spartan Marketplace login that multiple people use?
No, logins are based on an individual’s MSU NetID. There is no way to set up a shared login.
- How do I cancel an order in Spartan Marketplace?
To cancel an order placed in Spartan Marketplace, contact the supplier directly. You will need to vertify with the supplier whether the order has already shipped. If the order has not shipped, ask the supplier to cancel your order and send you an email confirming the cancellation.
You must then send an email to the help desk at spartmar@msu.edu to have your purchase order canceled in KFS.
- How do I make changes to a PO created using Spartan Marketplace?
It is not possible to change a PO once issued. Contact the Spartan Marketplace help desk for assistance at spartmar@msu.edu or call (517) 884-6177.
- Are there purchases that are excluded from Spartan Marketplace?
Purchases for capital assets must not be made through Spartan Marketplace. Additionally, requests to purchase and install independent security systems and cameras must route through the MSU Police Department and MSU Information Technology. As such, these purchases are disallowed through Spartan Marketplace.
Other purchases follow the same policy as reflected in the MBP.
- How do I return items from a Spartan Marketplace order?
To return items to University Stores, follow our return and exchange directions.
To return items ordered through Spartan Marketplace for suppliers other than University Stores:
- Contact the supplier directly to find their preferred method
- Complete the supplier's material return authorization form, attach it to your item, and submit a Service Request (EBS login required)
- Select the "Parcel UPS/Fed Ex" option on the Service Request for smaller shipments or the "Freight" option for larger shipments
- Place the item in your building mailroom or dock, and Logistics will pick it up for return.
- Do Spartan Marketplace suppliers ship anywhere?
Amazon Business allows for shipping to most locations, including office addresses and home addresses (as approved by your departmental leadership).
Airgas directly delivers compressed gas cylinders to on-campus addresses and select off-campus locations (noted below).
Other catalog suppliers only ship to on-campus addresses and select off-campus locations (noted below). MSU Extension offices or other off-campus addresses not listed below should use a PCard to make purchases, instead of using Spartan Marketplace.
Location Address City/State/Zip Code University Procurement and Logistics Angell Bldg
166 Service RdEast Lansing, MI 48824 Kellogg Bio Station 3700 East Gull Lake Dr Hickory Corners, MI 49060 MSUCOM Flint College of Human Med
200 E 1st StFlint, MI 48502 Biochemistry 603 Wilson Rd.
Rm 110 Biochemistry BldgEast Lansing, MI 48824 Management Ed. Ctr. 811 W. Square Lake Rd
Troy, MI 48098 MSUCOM at Macomb 14500 E 12 Mile Rd
K Building, Ship/RecWarren, MI 48088 Bio-Economy Res/Dev 242 Howard Ave Holland, MI 49424 Midland Axia Inst. 715 East Main St, STE 115 Midland, MI 48640
MSUCOM Popoff Clinic10809 Mack Ave Detroit, MI 48214 College of Human Medicine - Flint 200 E 1st St Flint, MI 48502 MSU Detroit Center 3408 Woodward Ave Detroit, MI 49201 Secchia Center 420 Division Ave N Grand Rapids, MI 49503 Dow Foundation Building 1910 West St Andrews Rd Midland, MI 48640 MSU - TSMM Cook Devos Ctr F
301 Mich St NE, STE 512/514Grand Rapids, MI 49503 Van Andel Institute 333 Bostwick Ave NE Grand Rapids, MI 49503 Grand Rapids Research Center 400 Monroe Ave Grand Rapids, MI 49503 MSUCOM Detroit Detroit Med Ctr - Hutzel Building
4707 Saint Antoine StDetroit, MI 48201 - Is there a dollar threshold for orders placed through Spartan Marketplace?
Yes. There is a $25,000 order limit for all suppliers except Dell and Apple, whose limit is $50,000.
- What if the item I need isn’t available in Spartan Marketplace?
To take advantage of contracted pricing—and ultimately save university resources—please purchase from suppliers within Spartan Marketplace whenever possible. If an item is not available within Spartan Marketplace, a PCard or requisition may be used.
- How are the suppliers in Spartan Marketplace chosen?Suppliers in Spartan Marketplace have been selected through a competitive bid and negotiation process. Campuswide strategic contracts are in place that offer the best overall value to the university.
- How do I use the MSU Amazon Business account?Follow our tutorial on Using the Amazon Business catalog.
- What are the benefits of using the Spartan Marketplace Amazon Business account?Through the MSU Amazon Business account, PCard cardholders have access to:
- Dedicated support 24/7
- Pricing and quantity discounts on select items; price and delivery time locks
- Business Prime - includes a variety of shipping tools, free shipping on eligible items, and more
- Products available only to Amazon Business customers
- Why is the price for my Office Depot item more expensive through Spartan Marketplace than on their website?Occasionally, Office Depot will offer discounted pricing for obsolete or other items that may be less expensive than the price in Spartan Marketplace. If this happens, please contact the Spartan Marketplace help desk at spartmar@msu.edu and we will process a price adjustment.
- What types of services are processed on an Independent Contractor (IC) Service Agreement?
The IC Service Agreement form can be used for services that are provided by an individual—such as short-term consulting engagements, educational advisory services, freelance writing, interpreters, and others who routinely provide services within an area of expertise to the public—for a fee of up to $25,000.
The services are unique, technical, and/or infrequent functions performed by an independent contractor qualified by education, experience, and/or technical ability to provide services. In most cases, these services are of a specific project nature, and are not a continuing, ongoing responsibility of the institution. The services rendered are specialized in nature even though the contractor may not be required to be licensed.
- What services should not be processed on an Independent Contractor (IC) Service Agreement?
Services that are considered “routine,” will continue indefinitely, or involve labor, such as: catering, marketing, temporary employment, lab testing services, web design services, IT consulting services, and architectural or construction services.
This list is not exhaustive, and the initiating department should consult with MSU Procurement for advice. MSU has staff augmentation agreements covering many of these other areas. Please contact MSU Procurement for advice.
- What if an Independent Contractor would like to provide their own agreement?MSU requires that its own IC Service Agreement form be used for any and all services provided to the university, and any exception to this requirement must be approved in writing by MSU Procurement.
- How do I pay a speaker, presenter, or performer?These payments can be processed via DV along with a completed Honoraria/Speaker/Performer Checklist. See the Manual of Business Procedures Section 71, Honoraria, Speaker Fee and Performer Payments for the full process.
- What is the difference between an IC Service Agreement and a subcontract?
An IC Service Agreement is a written agreement for a specialized service not available through a routine service provider. The contractor requires a specialized knowledge in a particular field and often requires originality, creativity, and decision-making abilities.
A subcontract is an agreement written under the authority of and consistent with the terms of the Prime Award (grant or contract) that transfers a portion of the research or substantive effort to another organization. The collaboration is substantial enough that the collaborating individual or organization will participate in preparation of results, publication, presentation, or other collaborative participation beyond routine analytical work.
- May I engage with a vendor who has interesting opportunities to show us?It is not allowed to begin conversations with only a single vendor, potentially favoring them over other eventual bidders, in the public procurement process. Instead, initiate the requisition process to gather information from various suppliers via a Request for Information (RFI). Pursuing a single vendor or exposing proprietary technology in the writing of RFP (public bid/request for proposal) requirements is also not allowed.
- Who do I contact to have empty mail bins delivered?
To request delivery of empty mail bins, you may either:
- notify your University Procurement and Logistics driver, or
- contact either Mail Services (884-6084) or Central Shipping and Receiving (884-6203)
- Why did my shipment deliver to Central Shipping and Receiving?Carriers have been instructed to stop at Central Shipping and Receiving, where materials are verified and designated for final delivery. University Procurement and Logistics is committed to making MSU safer by reducing commercial traffic on campus.
- I’ve filled out a Service Request to have a parcel picked up by Logistics. Where do I put it?Items for pick up should be placed in the mail room with a copy of the completed Service Request Form attached. Palletized items should be placed on the dock with the completed Service Request Form attached.
- I have a large mailing. How do I get it picked up?Large mailings must be contained in USPS mail bins for pick up. On the Service Request Form page, select “Campus Pickup” and complete and submit the form.
- When is it necessary to submit a Service Request Form?
There are four types of Service Request forms, that are used for different purposes.
- US Postal Service Mailings
- Intelligent Mail Package Barcode mailings
- FedEx/UPS/DH, or Freight
- Campus Pickup (MSU Building-to-Building Pickup and Delivery)
Note: Campus mail does not require a Service Request
- The carrier (UPS, FedEx, etc.) says my package has been delivered to MSU. How can I track it on campus?Packages can be tracked on campus using our online tool, U-Track.
- How are hazardous materials defined?A hazardous material is any substance or material that poses an unreasonable risk to health, safety, or property when transported.
- How do I ship hazardous materials?
Logistics staff is 49CFR trained and certified in classifying, documenting, packaging and handling hazardous materials. To ensure compliance with Department of Transportation regulations, departments must complete the Hazardous Materials Transportation Form (.pdf) and attach it to the package, along with the completed Service Request Form and Safety Data Sheet (SDS). Domestic packages require a minimum of 24 hours for processing; international packages require a minimum of 48 hours. Contact Environmental Health and Safety when shipping radioactive substances.
- Where can I find information about the restrictions and identification requirements for my hazardous shipment?
The manufacturer’s Safety Data Sheet (SDS) includes information such as the properties of each chemical; the physical, health, and environmental health hazards; protective measures; and safety precautions for handling, storing, and transporting the chemical.
- Generally, the container the item in question came in should have any required hazardous material identification markings.
- Hazardous materials can be identified in several ways. View most commonly displayed identifications
- Restrictions for shipping hazardous material may vary by item, size, quantity, destination, among others. Contact the University Procurement and Logistics' Shipping office at (517) 884-6203.
- How do I complete international customs forms?Customs forms are completed online through the United States Postal Service.
- What is an Export Control Classification Number (ECCN)?
- An ECCN is a five-character alphanumeric code used to classify US exports that help in determining if an export license from the Department of Commerce is needed for a given commodity, software, or technology.
- Not all items have ECCNs.
- All ECCNs are listed in the Commerce Control List (CCL).
- Contact the Office of Export Control and Trade Sanctions for further information.
- I have a shipment that needs to be sent overseas. What do I do?Logistics is responsible for export compliance at MSU. The International Shipping form (.pdf) must be completed and attached to your package along with the Service Request form. Once received by Logistics, we will complete the additional required paperwork. Twenty-four to seventy-two hour lead time is required.
- How can our department use UPL's hamper rental service?
Departments can request the use of one or more of UPL's hampers by submitting our Hamper Request form. These hampers offer a convenient solution for moving (or temporarily storing) office materials.
Hampers are not to be used for recycling materials. Please contact MSU Recycling for requests of this manner.
- How does your warehouse storage service work?
Departments interested in using our warehouse storage services should initiate services through a Service Request form, selecting the Campus Pickup option. In the Shipment content/special instructions, indicate the request is a Warehouse Storage pickup request.
The UPL Logistics team will pick up the items to be stored. Once accepted by the Warehouse Services team, a Service Agreement will be emailed to your department for signature and authorization.
Per the terms in the Service Agreement, a Service Provider Billing will be assessed on a monthly basis until the storage is removed from our system.
Warehouse storage services are only available for departmental use; no personal storage is permitted.
- How do I find the new Cognos BI PCard reports? A tutorial is available that details how to access and run the UPL 010 - PCard Spending Limits and UPL 011 - RC PCards reports in Cognos BI.
- Do we need to request access to view the new PCard reports in Cognos BI?No; fiscal officers, account managers, account supervisors, and cardhodlers should be able to see the UPL 010 - PCard Spending Limits and UPL 011 - RC PCards reports. For assistance, please contact the Supply Chain Analytics team.
- I am unable to run any BI reports and keep getting loading errors. Please submit a help desk request to MSU IT.
- I tried running the UPL 011 - RC PCards report and the result was "No Data Available," even though I know there have been numerous transactions to RC accounts on cards where I'm the FO of the default non-RC account during that time period. The data would show up on reports run by the RC account’s fiscal officer, account supervisor, or account manager, but not individuals who interact with them in other ways. Please contact the Supply Chain Analytics team if you find an anomaly.
- How do I request Supply Chain Analytics' assistance?Complete and submit a Project Request form to our Supply Chain Analytics team!
- Who can shop at shop.msu.edu?All Spartans—from fans and alumni to employees and MSU departments—are welcome to shop in-store or online at shop.msu.edu. This retail store is open to the public.
- What are shop.msu.edu's hours?Available online 24/7, shop.msu.edu also has a physical storefront located conveniently on campus. For in-store shopping, our storefront at 166 Service Road is open Monday through Friday, 7:30 a.m. – 3:45 p.m.
- Where can I see shop.msu.edu products in-person?To provide shopping flexibility, shop.msu.edu has a physical storefront located conveniently on campus at 166 Service Road.
- What can UPL's Lease Purchase Program funds be used for?UPL's Lease Purchase Program provides a financing option for departments that is ideal for emergency situations or unanticipated equipment purchases.
Only tangible items—such as copiers, vehicles, and office furniture—may be purchased through this program. Intangible expenses such as services, licenses, shipping, and training are not allowed, nor is equipment that was purchased outside of the Finance System (KFS).
- How do I request to use the UPL Lease Purchase Program?
When creating a purchase requisition, include a message in the Notes and Attachments section stating the order is to be purchased through the UPL Lease Purchase Program. Indicate if there is a portion of the total that is to be funded and how much, and how long you would like to lease the equipment (usually three to five years).
You can estimate costs by using a smartphone mortgage app. Or, you may call our office for estimates at (517) 355-1700.
- Who can shop at University Stores?University Stores stocks commonly used, high-volume items available for purchase by MSU departments.
- Why buy from University Stores?
University Stores consolidates the university’s buying power by purchasing items on strategic contracts.
Benefits include:
- Contracted pricing
- Free delivery
- Consolidated billing
- Easy returns
- Support documentation upon request
- When is University Stores open for shopping?University Stores is available 24/7 for departments to shop online via our Spartan Marketplace catalog. For in-store shopping, our storefront at 166 Service Road is open Monday through Friday, 7:30 a.m. – 3:45 p.m.