Specialized Services FAQs

• How can our department use UPL's hamper rental service?

  Departments can request the use of one or more of UPL's hampers by submitting our Hamper Request form. These hampers offer a convenient solution for moving (or temporarily storing) office materials. 

  Hampers are not to be used for recycling materials. Please contact MSU Recycling for requests of this manner.

• How does your warehouse storage service work?

  Departments interested in using our warehouse storage services should initiate services through a Service Request form, selecting the Campus Pickup option. In the Shipment content/special instructions, indicate the request is a Warehouse Storage pickup request. 

  The UPL Logistics team will pick up the items to be stored. Once accepted by the Warehouse Services team, a Service Agreement will be emailed to your department for signature and authorization. 

  Per the terms in the Service Agreement, a Service Provider Billing will be assessed on a monthly basis until the storage is removed from our system.

  Warehouse storage services are only available for departmental use; no personal storage is permitted.

• How do I find the new Cognos BI PCard reports?
  A tutorial is available that details how to access and run the UPL 010 - PCard Spending Limits and UPL 011 - RC PCards reports in Cognos BI.
• Do we need to request access to view the new PCard reports in Cognos BI?
  No; fiscal officers, account managers, account supervisors, and cardhodlers should be able to see the UPL 010 - PCard Spending Limits and UPL 011 - RC PCards reports. For assistance, please contact the Supply Chain Analytics team.
• I am unable to run any BI reports and keep getting loading errors.
  Please submit a help desk request to MSU IT.
• I tried running the UPL 011 - RC PCards report and the result was "No Data Available," even though I know there have been numerous transactions to RC accounts on cards where I'm the FO of the default non-RC account during that time period.
  The data would show up on reports run by the RC account’s fiscal officer, account supervisor, or account manager, but not individuals who interact with them in other ways. Please contact the Supply Chain Analytics team if you find an anomaly.
• How do I request Supply Chain Analytics' assistance?
  Complete and submit a Project Request form to our Supply Chain Analytics team!
• What can UPL's Lease Purchase Program funds be used for?
  UPL's Lease Purchase Program provides a financing option for departments that is ideal for emergency situations or unanticipated equipment purchases.

  Only tangible items—such as copiers, vehicles, and office furniture—may be purchased through this program. Intangible expenses such as services, licenses, shipping, and training are not allowed, nor is equipment that was purchased outside of the Finance System (KFS).

• How do I request to use the UPL Lease Purchase Program?

  When creating a purchase requisition, include a message in the Notes and Attachments section stating the order is to be purchased through the UPL Lease Purchase Program. Indicate if there is a portion of the total that is to be funded and how much, and how long you would like to lease the equipment (usually three to five years).

  You can estimate costs by using a smartphone mortgage app. Or, you may call our office for estimates at (517) 355-1700.